1. Eligibility for Returns

Returns are accepted only if the product is unopened and in its original packaging.
The return request must be made within 7 days of receiving the product.

2. Return Process

To initiate a return, contact our support team at elementfengshui@gmail.com with your order details.
Customers must bear the return shipping costs unless the product is defective or damaged upon arrival.

3. Refund Policy

• Refunds are processed only after receiving and inspecting the returned item.

• Refunds will be issued via the original payment method and may take 7-10 business days to reflect in your account.

• Shipping charges are non-refundable.

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4. Non-Returnable Items

• Opened, used, or damaged products due to customer mishandling.

• Customized or special-order items.

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5. Contact Information
For return and refund requests, contact:
📞 +91 9205114258
📧 elementfengshui@gmail.com